FAQ

You can fully automate the data entry of any or all components by getting some of your other systems to feed data directly to Opal3 (e.g., your financial system, your HR system, or your project management system). You can do this via our standard Application Programming Interface (API), or via file uploads (Excel, csv or tsv format). If need be, we can also build a customised solution for you.
1. Opal3 screens have been designed to copy/paste cleanly to MSWord documents, so this can be a quick, reasonably clean looking shortcut. 2. Your browser print function can also be used to produce clean output from your report screens straight to paper or or to pdf files. 3. The standard Opal3 Report output comes in MS Excel (xlsx) format. You can also produce outputs in delimited (comma, tab or pipe) format. This is a very simple data format that can be read by many programmes, including MS Excel. 4. Opal3 also has a dedicated Templated Reports function. You can use your pre-formatted MSWord and Excel files in combination with Opal3 "mailmerge" codes to produce your regular formal reports.
You can generate any number of reports using any of your own paramaters (e.g., by strategic objectives, business groups, teams, work streams, individuals, etc.) and filters (e.g., only those that are off target). If you need to create a particular report repeatedly (e.g., for monthly management meetings), you only have to set up the report once. You can then save the set-up of the report specification into a drop-down menu. The next time you need it, a single click will re-create the report with the most recent data and information.
Nothing is ever really deleted. Even in the event that you do manage to delete crucial data AND you can't restore it, it’s easy to get it back. We keep multiple backups in up to hourly intervals. Special arrangements are also possible.
The actual connection is as secure as a connection to your bank. The data storage is handled by a highly reputable data warehouse. If you’re super paranoid, we can install the entire system on your IT infrastructure, totally separated from any external access.
There are four ways to do this. First, data can be entered manually indicator by indicator. Keep in mind that, in general, users don't have more than around 10 indicators to report on in any given month. The time required to do this is negligible, especially if things are going as planned or better. Second, users who have to report on many more indicators can use our MS Excel-based import functionality to update all of their indicators at the same time, every time. Third, as a super user you can provide data to any indicator via a dedicated spreadsheet import. Finally, you can fully automate the data entry by getting some of your other systems to feed data directly to Opal3 (e.g., your financial system, your HR system, or your project management system).
You can access your Opal3 site with any modern internet browser (e.g., Internet Explorer, Edge, Chrome, Firefox, Safari) and device, including the iPad. You simply point it in the direction of your Opal3 site (normally something like https://yourcompany.opal3.com), enter your user code and password and you’re away. For our Enterprise level customers we also provide single-sign-on functionality.
For our Lite and Professional versions you can decide from one month to the next to stop using our service. We rely on continually adding value to our clients’ organisations, month in, month out. That arrangement keeps us on our toes, and our clients happy. For our Enterprise level customers, the initial contract period depends on the level of our engagement and up-front commitment of resources.
Opal3 is hosted on our servers, so you don’t need any space on yours. All you need is normal broadband access to the internet.
If you have a well-defined strategy and objectives, you can set up your Opal3 framework very quickly. The time required to populate the framework with performance measures depends on the quality of your corporate information. If you have solid performance measures and targets, you will be able to do this very quickly. Even one of our Enterprise level clients was able to do the job within a week. More usually though, large organizations might like to set aside up to a month for construction, socialization and population, and another one for training and implementation. Smaller organizations can be up and running much faster.
There are no setup fees for Lite or Professional versions. Setup fees for Enterprise level clients vary with the size and nature of the implementation. Please contact us to find out more.